Team Biographies

Aleea started with Thompson Social Services as a Financial Case Manager. Through dedication and hard work, she worked her way up to Financial Case Management Supervisor and now to Financial Operations Manager. Aleea oversees both Financial Case Management and Fiscal Specialists and makes sure daily operations run smoothly. Aleea feels her personality truly shines in this role as she has always felt a strong urge to lead and support others. She has 15+ years of experience in Management, money management, cash handling and banking. Additionally, she has many years of personal experience related to Disability and mental health. “I knew this position would be right for me because I am a strong advocator and educator with a love of numbers. I can strongly relate to my clients and their struggles, and this motivates me to do what I can to assist them in making their journey easier.”

Tori is an experienced Financial Case Manager at Thompson Social Services. Her professional career began in 2017 providing peer-based services in the mental heath field. She obtained certifications as a CPS (2017), CRS (2019) and an Associate in Human Services (2009). Transitioning out of the community-based services, she found herself with Thompson Social Service in 2024, providing Financial Case Management to a diverse consumer base. “I value helping others and creating a rapport with the clients we serve. I enjoy educating new or existing clients regarding financial decisions and help them understand more about managing their funds.”

Michelle’s career has taken many paths since earning her Bachelor’s degree in Mathematics and Computer Science in 1992. After a few years of computer programming and networking, her passion led her to financial analysis and operations, and in 2005 she earned her MBA. Having worked in corporate, government, and non-profits she has always favored non-profits. She favors a position where she can be a part of a team that puts the needs of their clients as priority number one, and Thompsons Social Services does exactly that. “Our client’s financial stability is my main priority and I work to help each and every client to achieve this. In my free time, I enjoy cross-stitching, doing diamond art, and doing volunteer work.”

Christine’s career path is very well rounded, starting with her education in Auto CAD/drafting, as well as a certification in the medical secretary field. Over the years, she has been in a variety of different office roles such as graphic and website design, customer service, order entry, maintenance administration and has spent the last few years in engineering procurement. She has always wanted to transition into the accounts payable department, bringing her into the fiscal specialist position with Thompson Social Services. Her passion for numbers, math and attention to detail are greatly utilized in her role here. She loves helping others and being a part of a collaborative team that assures their client’s needs are taken care of.  

Kaitlyn first joined the team as a part time office administrative assistant, as her reentry to the work force. She found herself drawn to the case management conversations happening around her. When a case management position was opening up, she made her ambitions known and was able to transition into case management officially. Still new to the team, Kaitlyn is excited and looking forward to growing in her new role helping our clients.

Teri moved to PA by way of Colorado from Virginia. She has held different positions from administration at CPS to payroll in distribution warehouses. Her main goal at TSS is to make sure all clients’ bills are paid correctly and on time.