Your Responsibilities

It is your responsibility to report any changes to us immediately. If you have a caseworker, we need to know his or her name and organization to help us better serve your needs. If a third person receives funds for you we need receipts for every disbursement. We may also require other receipts if determined necessary by the staff. All your requests and changes must be submitted in writing prior to check day. Most of our communication is done by mail and phone and email. If you need to see us in person an appointment is required. Appointments are to discuss distribution of funds, change of basic requests problems, or if you need help with SSA forms.